[Trac-tickets] Re: [The Trac Project] #1399: Add ability to define ticket types

[The Trac Project]

#1399: Add ability to define ticket types
---------------------------+------------------------------------------------
       Id:  1399           |      Status:  reopened                
Component:  ticket system  |    Modified:  Mon Apr  4 04:10:15 2005
 Severity:  enhancement    |   Milestone:                          
 Priority:  high           |     Version:  0.8.1                   
    Owner:  jonas          |    Reporter:  tomek at wetafx.co.nz      
---------------------------+------------------------------------------------
Changes (by cboos):

  * resolution:  worksforme =>
  * severity:  normal => enhancement
  * priority:  normal => high
  * keywords:  => category
  * status:  closed => reopened

Comment:

 Well, I tend to agree almost entirely with the ticket reporter.

 Indeed, that's what I implemented a few month ago in #919
 and use in my customized Trac.

 It's true that currently one can use the ''severity'' field
 to distinguish a feature request from a bug report, but, as
 the reporter said, it should be made more prominent, even the
 first thing to select when creating a ticket.
 Not to mention the fact that when planning future releases,
 it also makes sense to associate a severity to an enhancement
 request (e.g. this ER is a ''blocker'' for that milestone,
 don't ship without that ER, or its a ''minor'' enhancement, etc.)

-- 
Ticket URL: <http://projects.edgewall.com/trac/ticket/1399>
The Trac Project <>