[Trac-tickets] [The Trac Project] #1316: Ticket/Report view permissions dependent on owner (or user logged in)

[The Trac Project]

#1316: Ticket/Report view permissions dependent on owner (or user logged in)
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       Id:  1316           |      Status:  new                     
Component:  ticket system  |    Modified:  Fri Mar 18 10:29:49 2005
 Severity:  normal         |   Milestone:  0.9                     
 Priority:  normal         |     Version:  devel                   
    Owner:  jonas          |    Reporter:  StefanW at 4ahead.com      
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 We are a software development company and give access to our trac-page to
 our customers over internet so that they can add feature requests and post
 bugs-fix-requests.
 It turned out, that it is not good, that some of our customers can see
 tickets, which where added by our developers.
 We only want the costumers to see the tickets, which they added cause some
 customers are afraid of bug-tickets which where created by our developers.
 So we need some kind of permission that the customer only sees the tickets
 what he added.
 We thought also for some kind of dynamic view of reports dependent on the
 login-name.
 So our developers can choose the 'All active tickets' and the customer can
 only see and choose the report 'active ticket from [LoggedInUser]'.

 Customers who are familiar with software development are not afraid of a
 growing ticket list caused by bug-fixing-requests created by our
 developers.
 But customers who are not familiar with software development don't know
 that it is absolute normal through a software-development-live-cycle that
 bugs are occuring and they have to be written down somewhere and beeing
 fixed when the right time comes.
 Would be nice if you could comment this ticket whether that is a priority
 feature for you to implement in the next few months or not.
 Group permissions would also be cool in that case. So we could split up
 the users in 'developers' and 'customers' (or 'partner-developers'...)
 If money could increase the speed of development of this feature, let me
 know.

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Ticket URL: <http://projects.edgewall.com/trac/ticket/1316>
The Trac Project <>