[Trac-tickets] Re: [The Trac Project] #985: Problem with notification e-mails

[The Trac Project]

#985: Problem with notification e-mails
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 Reporter:  mtutak at computerland.pl  |        Owner:  jonas
     Type:  defect                  |       Status:  new  
 Priority:  normal                  |    Milestone:  0.9  
Component:  ticket system           |      Version:  devel
 Severity:  normal                  |   Resolution:       
 Keywords:                          |  
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Changes (by dmbrucker at gmail.com):

  * cc:  tomas at megalogika.lt => tomas at megalogika.lt, dmbrucker at gmail.com

Comment:

 I can recreate the problem described by the original reporter and the
 first few commentors just by having '''always_notify_owner=false''' and
 '''always_notify_reporter=false''', which is the default, in the trac.ini.
 I think, having just read through the code and testing a little bit, that
 without either of the above set to true, emails will only be sent to the
 CC list for a ticket. So, by default, a ticket with an empty CC list is an
 email no-op. I tested this with both Postfix 2.2.2 and Sendmail 8.13.4,
 and both show a connection followed by immediate closure. So, I don't
 think this has anything to do with MTA or version.

 However, I can't recreate the stacktrace of the final poster. Can you all
 check your configs and if you're still having problems post the
 '''notification''' section, '''trac version''', '''python version''', and
 any pertinent details about the tickets that cause these errors, like the
 reporter, owner, and CC fields.

 Eg.
 {{{
 [notification]
 always_notify_owner = false
 smtp_always_cc =
 smtp_password =
 smtp_enabled = true
 smtp_replyto = trac at localhost
 smtp_port = 25
 always_notify_reporter = false
 smtp_server = localhost
 smtp_from = trac at localhost
 smtp_user =

 Trac v0.8.4
 Python v2.4.1
 Reporter: someguy at mysite.com
 Owner: programmer at mysite.com
 CC: dev at mysite.com, joe at mysite.com
 }}}

-- 
Ticket URL: <http://projects.edgewall.com/trac/ticket/985>
The Trac Project <http://trac.edgewall.com/>