[Trac] Create ticket via email?

[Andy Lubel]

I know that for our help desk system, deskpro, has that ability, but let me
warn you... Creating tickets via email will/can be very prone to getting
crap in your ticket system that's just spam.  Those little bastards are
creative! 


Andy Lubel


-----Original Message-----
From: trac-bounces at lists.edgewall.com
[mailto:trac-bounces at lists.edgewall.com] On Behalf Of Jim Cheetham
Sent: Thursday, February 03, 2005 3:59 PM
To: trac at lists.edgewall.com
Subject: [Trac] Create ticket via email?

I've looked around, but not found this functionality yet - is it possible to
get Trac to create a new ticket from an incoming email?

More accurately, are there any command-line tools I can invoke from
something like a procmail ruleset, that will create and/or modify tickets,
in a similar manner to the svn hooks?

I'm not very used to Python, but I could turn my hand at hacking some
existing code, given a couple of pointers ...

-jim

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