[Trac] Re: ANNOUNCE: email2trac

[Free Ekanayaka]

|--==> Bas van der Vlies writes:

  BvdV> Toni Brkic wrote:
  >>Hi,
  >>I haven't really understood what email2trac does.
  >>What I would be quite interested in is that if you reply to
  >>a ticket that this will be automatically added as a
  >>comment to the ticket. So that the user don't have to
  >>go through the browser.
  >>Does it do that?
  >>
  BvdV> Toni,

  BvdV>    What you want we will support it in a future release. For now it
  BvdV>    converts an email to a trac ticket and it supports attachments. So
  BvdV>    users can report problems via email instead of using the
  BvdV>    browser. That was our main focus. Now the planning is that if the
  BvdV>    user updates the problem he/she  will mail it and the program merge
  BvdV>    it with the existing ticket.

That would be *very* useful, as far as I'm concerned that's one of the
features I'm missing most from Trac. Please go on!

Cheer,

Free